YOUR NEIGHBORS’ PREFERRED HVAC COMPANY IN NEW PHILADELPHIA, OHIO

Protecting Your Safety & Comfort With Honor

Founded on more than 100 years of combined experience, we’re committed to setting new standards for reliable, superior service. Trust in our family to take care of yours and provide an elite level of service you’ll be proud to call local.

OUR SERVICES

Here’s What We Do Best

Cooling

When the heat and humidity are in full swing, our cooling services have you covered. From same-day repairs to replacements and installations, we’ve got everything you need to beat the heat.

Heating

We get our fair share of winter here in the Tuscarawas Valley. Whether your heater has stopped working or you’re due for an upgrade, we’ll quickly restore that warm, cozy feeling you love and need in your home.

Comfort Club

As important as maintenance is, staying on top of it is easier said than done. This is why customers love our Comfort Club. In addition to annual tune-ups, you’ll receive scheduling reminders, priority service and many other membership perks.

Ductless Systems

Whether your home or room doesn’t have ductwork or you’re adding onto your home, ductless systems are becoming more and more popular. We install, repair and maintain ductless mini-splits and can happily help you save energy and enjoy luxurious cooling comfort.

Same-Day Service

We know that losing heating or cooling is a major inconvenience and, at times, an emergency. That’s why we provide same-day service to provide the solution you need with urgency.

Indoor Air Quality

As we seal off our homes to make them “smarter” and more energy efficient, we don’t realize the impact this has on our indoor air quality. Our air scrubbers, dehumidifiers and other IAQ products work to eliminate airborne pollutants and alleviate allergy symptoms, asthma flare-ups and more.

Attic Insulation

When you pay to heat or cool your home, the last thing you want to do is let your investment go to waste. Insulating your attic is one of the best ways to preserve that conditioned air and lower your long-term energy bills.

WHY CHOOSE SIMPSON SALUTE?

We Hold Ourselves to Higher Standards

We’ve never focused too much on what other home service companies do because, frankly, they don’t do enough in our book. From our 5,000-square-foot learning lab to our local call center, we pride ourselves on doing things differently. Our HVAC company in New Philadelphia has invested a tremendous amount of money and hours to develop the processes and standards our customers deserve. This includes everything from ongoing training programs to our same-day, 24/7/365 service. In addition to our core services, we answer the call of duty to support our local community. Our annual Toys for Tots distribution is one of the many ways we help families right here in the Tuscarawas Valley area. Simpson Salute is a local company that cares deeply about the same streets and neighborhoods that you do. We are privileged to serve the area we grew up in, and we’re committed to providing an elite level of service for our neighbors, friends and family.

Simpson Reviews Count

REVIEWS

We Work Hard to Earn Your Respect

Simpson Salute Heating and AirSimpson Salute Heating and Air4.9 Based on 1486 reviews fromSee all reviews review us onFrank ManionFrank Manion ★★★★★ Ryan did a great job. He’s been here twice over the last year. Both times he was extremely helpful and fixed the issues. Highly recommend.Response from the ownerAmazing to hear, Frank! Thank you for your review. Tifney TharpTifney Tharp ★★★★★ Becky DixonBecky Dixon ★★★★★ Kyle Miller from Simpsons Heating & Cooling came to clean and do general maintenance on our furnace. He took his time explained everything to me about my furnace showed me pictures and pointed out where the problem areas/concerns were that he had. He suggested we look into get a new furnace since ours is 33 years old !! Kyle was awesome he was genuinely concerned about my family & our safety. He called the office to have them send down the financial guy George Pilney he came and explained all the financing and hooked us up with a good deal. And we ended up ordering a new furnace and air conditioning at a great price!!!!Thank You Simpsons Heating & Cooling !!!Teresa TuffordTeresa Tufford ★★★★★ Scott was very thorough inspecting our furnace that quit working. He showed us everything that was wrong with it and explained why it was wrong. He also was very pleasant to talk to while he did a diagnostic check on the furnace. He did not have the parts to repair the furnace at the time of diagnostic due to the furnace being old. I would highly recommend Scott.andreatf1andreatf1 ★★★★★ Our furnace stopped working on the coldest day of the winter. Kyle was sent by Simpson’s and he did an incredible job. He tested many components and kept us informed every step of the way. He did not seem to rush and was very professional. We wish every service person was as competent and personable.Brittany SpikerBrittany Spiker ★★★★★ Thank you Simpson Salute our detail techs can now work without freezing. We are very happy with the fast service and friendly techs.- Mears Nissan TeamB PB P ★★★★★ In my opinion, Ryan did a top shelf job.He explained what he was doing and was able to diagnose the problem right away.We where getting no heat.ryan was very knowledgeable.Replaced a burnt wire and a electric connector.I called in the morning, they where able to get someone out mid afternoon.It was ryan.They told me upfront 90 bucks to come out.I am not sure what if anything that covers or goes toward fixing,other than just showing up.I don’t think anything. Because theBill was over 200 bucks.But we got heat.Ryan doesn’t control the prices.He was excellent.Highly recommend.Thomas KeeleThomas Keele ★★★★★ Kyle is a Great personable guy, knowledgeable and straightforward. Enjoyed talking to him .very helpfulJanet ChaneyJanet Chaney ★★★★★ Philip BurkholderPhilip Burkholder ★★★★★ Very happy with the service. The technician did a great job.Response from the ownerThank you for your review, Philip! Amy Morelli-MenarcheckAmy Morelli-Menarcheck ★★★★★ Bob Swaggard is excellent. So kind and efficient. I’m really happy. Thank you for your excellent service call. I appreciate it.Mr CroweMr Crowe ★★★★★ The service technician Kyle did a fantastic job and was very friendly.He was here sooner than expected, and went over what he was doing in detail. Excellent Service !!!!Shirley GibsonShirley Gibson ★★★★★ Scott Jacobsen was the service tech who performed the wellness check on our furnace this year. He was thorough, professional, and efficient. He did an excellent job, and we were very satisfied.Stephen GulleyStephen Gulley ★★★★★ Great Tech, professional and knowledgeable. Answered all my questions.Response from the ownerThank you Stephen for your review! Ernie GibsonErnie Gibson ★★★★★ We were very happy with his work and he was very thorough and very pleasant to deal with. He took the time to answer my questions.Scott checked the furnace and reported that everything was working fine. He was thorough, efficient, and courteous. He answered all of my questions. He also suggested that we have surge suppressors installed to protect the electronics. So yes I believe he did a good job.Very satisfiedErnie GibsonDanny McCauleyDanny McCauley ★★★★★ Professional, fast, and very transparent—couldn’t have asked for more. They diagnosed and fixed my heating issue the same day!Andy BrookerAndy Brooker ★★★★★ Karla TroyerKarla Troyer ★★★★★ Kyle did a great job explaining everything to me, and answered my questions. He went above and beyond! He’s very knowledgeable. I would welcome him back next time!Response from the ownerThat is wonderful to hear Karla! We appreciate your feedback. Alonzo ParrishAlonzo Parrish ★★★★★ Joshua boneyJoshua boney ★★★★★ Bob was awesome! Very thorough and professional. Took his time and made sure the job was done right before he left. Reasonably priced and I would recommend this company and technicians too anybody!!!!RobertRobert ★★★★★ Response from the ownerThank you for your review, Robert. Brian ClarkBrian Clark ★★★★★ Ryan immediately knew the cause of our furnaces issue and was able to get the furnace back up and running.Lori ReustLori Reust ★★★★☆ Chris HenselChris Hensel ★★★★★ Excellent service. Very impressed with Kyle!David CampbellDavid Campbell ★★★★★ Ryan was very knowledgeable and quickly identified the problem. He was very curious and explained the issue. He got the system running smoothly adn quiet. Much appreciated.Response from the ownerThat is great to hear, David. Thank you for your review. refulgerefulge ★★★★★ Very knowledgeable and professional technician sent out to perform a maintenance check. He finished very quickly and left the place as clean as it was when he arrived! Great experience! Please keep up the great work!Response from the ownerFantastic! Thank you for taking the time out of your day to give some feedback. Best Wishes! Cindy GeogCindy Geog ★★★★★ He was very professional and worked extremely hard to find a solution, also very kind 10 out of 10 experience.Courtney BillhamCourtney Billham ★★★★★ Josh was great, friendly and on time. He had my outside vent pipes fixed and readjusted in 15 minutes. I would recommend Simpson to anyone their really a great business!RODNEY REEDRODNEY REED ★★★★★ Great service, very responsive and professional! Highly recommendDiane FlanaganDiane Flanagan ★★★★★ After we called we were given an appointment the same day. Ryan was here on time, very knowledgeable and explained everything. Ryan fixed our problem and we were very pleased. Highly recommend Simpsons Heating/Cooling!S OttS Ott ★★★★★ Scott is always promot, knowledgeable, thorough and courteous. He will go above and beyond. I always request him if he is available.chase gibsonchase gibson ★★★★★ Jacob was very informational about the whole process. He explained everything to me about the furnace and what the problem had been. If I have any more issues I will be calling them again!Response from the ownerThank you for your feedback, Chase! We are pleased to hear Ryan got you all taken care of! He is a great technician that we are blessed to have on our team! Best wishes! Lisa FeikLisa Feik ★★★★★ Thank you Drex (and of course Dave) for navigating me through selecting and financing a new furnace. The next day installation was seemless, with Ethan and Skylar keeping us updated throughout the process, and leaving my home without any mess at all! Great jobTessa StewartTessa Stewart ★★★★★ 13 years and counting of professional, respectful, prompt services they have been providing us with!Faye WFaye W ★★★☆☆ The only reason I am giving 3 stars is because my technician did what he needed to do and got us up and running otherwise I would be giving a 1 star. I felt very pressured in buying a new furnace and as a new home owner I felt like I was not guided in the right direction. If it was not for my dad talking to the technician I would have bought a new 5k furnace over a $219 repair. Yeah my furnace is older but he explained to my dad everything seemed to be running fine that he could see without having to tear it all apart. So you want to sell me a new furnace just because it’s old? Why on earth would I replace something that is running fine for a $219 repair? I would totally understand if my current furnace repair was going to cost me thousands, then sure, that would make the most sense. But it didn’t, ultimately it was my choice to have the salesman come out but I was put on the spot and felt like that’s what I needed to do. Even then I told the salesman I want estimates on the cheapest units and he started with the most expensive and I had to stop him. Then he gave me the wrong pricing at first it was quoted 3500. Then he said he had the wrong discounts on there and then it was around 5k. I would not use this company if you have an older furnace. Thanks for getting the job done but other than that, I’m good.Austin LappAustin Lapp ★★★★★ Jacob was timely, professional, and knowledgeable. Had our heater up and running in short order! I highly recommend Simpson Salute!Shane KambanShane Kamban ★★★★★ They did a Great job fixing our furnace! Same day service.Brenda ShroyerBrenda Shroyer ★★★★★ My serviceman was on time, and very professional and friendly. We talked about my air A/C and the cleaning of it and where the numbers are and should be to work properly and how it all works . I found out my coolant is a bit low but I have time to save up for it before the next summer maintenance. After all don’t think I will be using much air the rest of this year. Simpsons was a great help in getting me the correct size filter I needed for my furnace too. Local stores didn’t have my size. Thank you so much for all you help. Even a bit of rain didn’t stop him from coming and doing the maintenance check on my A/C. Furnace will be next. I love having the maintenance checkups for my family. I know we will be kept warm and cool in necessary seasons.Response from the ownerThank you for your review, Brenda. Mark KinderMark Kinder ★★★★★ Jake was excellent, very patient knowledgeable, and protective of my home. He is a good company spokesperson!dena watsondena watson ★★★★★ Gerson and Pedro did a great job. They worked above and beyond. Awesome employeesMarkMark ★★★★★ 20 November 2025Jovani, one of the Simpson techs just stopped by for a follow-up to my recent Winter season check up from 14 Nov. He installed 2 custom Hepa filters here at my estate that were on order. I appreciate the conscientious and thorough attitude of Jovani during his visit. Happy Thanksgiving all! Mark14 November 2025Thanks, Simpson, for assigning Kyle. S. to visiting here at my estate today for my HVAC winterization checks. I found Kyle to be a very professional representative of Simpson and its high quality ethos. I enjoyed learning the essentials of homeowner HVAC responsibilities for the upcoming winter season. Thanks, Kyle!!!23 June 2025I am very appreciative for the Simpson team who enabled Jim the Simpson technician to perform an emergency Sunday night service call.The Simpson team had my problem fixed within 3 hours of my emergency phone call.Thanks Jim!Thanks Simpson!!!Mark22 April 2025Damian visited from Simpson yesterday to conduct a Springtime inspection of my two (2) HVAC systems. I was most impressed with Damian’s methodical and diligent approach. During his outbrief, Damian described in basic, understandable language one parts issue that requires atttention. I was very happy with his explanation of why the part was crucial to my over all HVAC system and why it truly needed replaced. It’s this level of professional care why I am happy to continue with Simpson support. Thanks, Damian! Mark17 May 2024Very professional Simpson HVAC tech (Bob S.) was on time, very knowledgeable, efficient, and answered all my questions. Bob performed a very thorough inspection, cleaning and testing of all equipment. Thanks, Bob!Mark Wright/Homeowner.25 September 2023Destiny was such a professional tech when Simpson assigned her for my Springtime checkup, that I put in a by name request for her to visit today for my Fall checkup. Destiny is thorough, knowledgeable, and represents Simpson’s business model well. Looking forward to a reliable heat pump warmed Winter. See you in the Spring, Destiny! Cheers. Mark W.17 July 2024Jacob responded within several hours of my service call. He thoroughly checked out my HVAC system and satisfied totally the concerns I had. I truly appreciated Jake’s professional demeanor, expert knowledge, and personable customer service attitudeThanks, Simpson!Mark W.14 November 2024Earlier today, Scott from Simpson Salute Heating and Air worked on my HVAC equipment to complete my Fall season update. Scott applied himself with a professional demeanor, precise due diligence, and expert knowledge. In summary, Scott’s performance here today continues the well-earned Simpson tradition of providing their clients with a ‘5-Star’ performance. Thank you Scott, thank you Simpson. See you all in the Spring!Mark W.Response from the ownerThank you Mark! Every one of our technicians that has serviced you will enjoy hearing your feedback as they all pride themselves in exceeding customer expectations. Thank you so much for your business! Diane NicolDiane Nicol ★★★★★ Jim provided us with an expert diagnosis of our geothermal HVAC unit.Marianne GoodingMarianne Gooding ★★★★★ Great job!Ronald Holcomb IIRonald Holcomb II ★★★★★ Very professional quick diagnosis and options moving forward.Nick KernsNick Kerns ★★★★★ Fast service! Called this morning, and a tech already was here and fixed my problem. The inspection and diagnostics of my entire unit was nice, not just fix it and leave. Thanks for being so kind!Eric LewisEric Lewis ★★★★★ Response from the ownerThank you for your review, Eric. Jason GarnerJason Garner ★★★★★ The guys did a great job?!Response from the ownerThank you for your review, Jason. Best Wishes!! Mary Demattio-BonGiniMary Demattio-BonGini ★★★★★ Ryan was terrific and I feel like I got a very thorough service on our AC. He pointed out some areas of concern and offered quotes without being pushy. Very happy with our service. Update: We requested Ryan for our fall furnace check and again, were well pleased with his professionalism and quality work.Roma PatelRoma Patel ★★★★★ Heather BennettHeather Bennett ★★★★★ Scott did a great job put part on made sure it was working all fixed up ready for cold weatherjs_loader

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